Satisfaction Guarantee

"We guarantee your absolute satisfaction - 100% of the time."

Our Promise and Commitment

We are committed to providing you the most complete selection of quality products, at the best prices, from the most helpful product experts in the business.  We stand behind everything we sell at Simply Benches, and promise you the absolute best online shopping experience.  We have done everything possible to make purchasing at our site the best option of any existing retailer online or offline.  We really pride ourselves on offering an unparalleled selection, excellent product knowledge and fast service.  If we are fortunate enough to earn your business, we will do everything possible to make sure this is one of the best online retail experiences you have had.

Great Products at Great Prices

We do our best every day to ensure that our prices are the best you can find anywhere*.  We constantly check our prices to verify you are getting the best value.  When you are comparing our prices with other online retailers, please make sure you are checking the total price (which includes the price of the item, delivery costs and VAT) and order processing time.  We would be very surprised if you find a total price lower than ours, but let us know if you do and we'll attempt to match it at the time of purchase. We strive to bring you great value and service, which means offering you great products at great prices.

* Guarantee excludes clearance/sale items, non-retail, private sales, membership clubs and auction websites.  The internet site must have the exact brand and model available for purchase and delivery.  (Out of stock or back ordered items are not eligible).

30-Day No-Hassle Return Guarantee

Customer satisfaction is our top priority, and we want you to be completely satisfied with your purchase.  If you are not satisfied with your purchase, you can return or exchange the item within 30 days of receipt as long as the item is returned in new, unused and resalable condition inside its original packaging.  Your return may be subject to restocking and delivery fees for each individual product as defined in ou Return and Exchange policy.